| 77 Reviews
| 77 Reviews
Ruth Uzo
November 16, 2017
Connor Ross
August 14, 2017
Now, the one good thing I can say about this apartment complex is parking. I was always able to find a parking space matter what the time of day. When I moved out, I got my parents, and boyfriend to help me clean the apartment up to try and get as much security deposit back as possible. We wiped the walls down, we cleaned the bathroom tub and shower, we cleaned the floors underneath the fridge and behind the toilet. Even the patio and fireplace. I thought we did a really great job cleaning! Well boy was I wrong. When I got my letter from Willow Ridge they said I OWED $200 something dollars. They charged me $300 for paint. I only hung one tv in my room on the wall and filled in the holes I made. Even if they painted just that one wall, no way did it cost that much. Again, I lived here for close to two years.. No way did I cause a $300 paint job to repaint my entire apartment. They also charged me $100 for the two sets of blinds in my apartment. I did not break a blind, I did not bend a blind, and I dusted and cleaned them. So I'm not sure why they charged me for that. I also read somewhere online that in California it is illegal to charge for blinds unless broken... However, I'm not trying to legal an attorney to settle this ridiculousness. Now I can understand if they just standard hire a cleaning company to clean the apartment. But some other things listed on my bill I just don't understand at all. It makes zero sense to charge me literally $800 to move out. Security deposit and additional $200. What is funny is I recently met someone who also lived at Willow Ridge and had to pay an additional $300 when they moved out on top of their security deposit. So it must be something they are good at. So long Willow Ridge, thanks for ripping me off. DONT MOVE HERE UNLESS PARKING IS ALL YOU CARE ABOUT.
Nina Gaeta
June 27, 2017
Willow Ridge was the perfect place for our first apartment! We both go to Fresno State but wanted to find a quiet, safe place to live that was near campus. I always felt safe walking around and appreciated that the grounds were always kept so nice (landscapers come every week). The staff in the office were always helpful and professional and we spoke to Tabitha often. Maintanence would do safety inspections and promptly came to repair our garbage disposal and check our air conditioning unit when called. The laundry facility locks and is well-lit with windows and located right next to the office. I genuinely loved living here, and would recommend Willow Ridge to anyone looking for an apartment that is affordable and safe.
K_grace 731
June 21, 2017
SHS mom
November 04, 2016
Tyler Stewart
July 15, 2016
My experience here was horrible. The management is very unprofessional and even after I told them I wanted a 7 month lease they went ahead and printed out a 12 month lease. Thank goodness I noticed that or I'd still be stuck living there. The management here are also liars. In our initial walk through we were told that they were not picky about the walls etc. Upon move out they hit me with a $360 bill and completely took my security deposit of $550! I called Anna Ortiz who is the manager there and she would not help me out and said the charges were fair and just. This lead me to call Peter Mackins with TCG Property Management and The Connolly Group and lets just say I cannot believe they would have somebody like this represent their company. The level of unprofessionalism is ridiculous. I will never do business with this group again and I strongly suggest that you steer clear from these people. The maintenance here was horrible and we were also told that this would be a gated community and the gates were never closed allowing people from the outside to pass through our complex. I'm glad I am no longer living here. I would not recommend this place to anybody.
Tony Guzman
June 12, 2015